Refund and Returns Policy

At Lux Line Attire Shirts, we prioritize your satisfaction. Our policy is designed to ensure a seamless shopping experience:

30-Day Return Window

You have 30 days from the date of delivery to initiate a return. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached.

Custom-Made Shirts

Please note that custom-made shirts are tailored to your specific measurements and are non-returnable unless there is a manufacturing defect or error in the order.

Return Process

To initiate a return:

  1. Contact our customer service team at info@luxlineattireshirts.com.

  2. Provide your order number and reason for return.

  3. Follow the instructions provided for returning the item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within a certain amount of days.

Exchanges

If you wish to exchange an item for a different size or style, please contact our customer service team to check availability and receive instructions.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Gift cards

  • Final sale items

  • Items marked as non-returnable at the time of purchase

For any questions or assistance, please reach out to our customer service team. We are here to help ensure your satisfaction with every purchase.