Refund and Returns Policy
At Lux Line Attire Shirts, we prioritize your satisfaction. Our policy is designed to ensure a seamless shopping experience:
30-Day Return Window
You have 30 days from the date of delivery to initiate a return. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached.
Custom-Made Shirts
Please note that custom-made shirts are tailored to your specific measurements and are non-returnable unless there is a manufacturing defect or error in the order.
Return Process
To initiate a return:
Contact our customer service team at info@luxlineattireshirts.com.
Provide your order number and reason for return.
Follow the instructions provided for returning the item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within a certain amount of days.
Exchanges
If you wish to exchange an item for a different size or style, please contact our customer service team to check availability and receive instructions.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
Gift cards
Final sale items
Items marked as non-returnable at the time of purchase
For any questions or assistance, please reach out to our customer service team. We are here to help ensure your satisfaction with every purchase.